Support

Contact

Ask about custom WordPress plugin development, product support, licensing, or WooCommerce integration work.

Plugin Nexus Contact Details

Plugin Nexus is based in Rochester, Kent, United Kingdom. For support, licence help, product questions or custom WordPress plugin enquiries, please use the contact form so your request can be tracked properly. Telephone support 9:00-17:00 Mon-Fri

Telephone
+44 (0)1634 944514
Location
Plugin Nexus is based in Rochester, Kent ME1 3SE, United Kingdom

Please use the contact form for support requests so we can keep a secure written record of your enquiry.

Contact Sales & Support

Contact Sales & Support

Need help with a Plugin Nexus product, licence, setup, or support request?

Use the form to send your enquiry. To keep the support system secure and reduce spam, we’ll ask you to confirm your email address before your message is submitted.

What happens next?

1. Submit your message
Tell us what you need help with, including the product name if relevant.

2. Verify your email
You’ll receive a confirmation link so we know the request came from you.

3. Ticket created
Once verified, your message opens a support ticket in your account.

4. Track and reply
You can revisit the ticket page to add updates, reply to messages, or close the ticket once resolved.

We can help with product questions, licence issues, WooCommerce setup, plugin support, downloads, updates, and custom development enquiries.

Enquiries

Use the form for sales, support, licence help or custom plugin requests.

Support

Create a new support ticket

Contact Plugin Nexus

Contact overview

For support, licence help, product questions or custom WordPress plugin enquiries, please use the contact form so your request can be tracked properly. Using the form creates a secure, written record of your enquiry and helps us manage and respond to requests efficiently.

How to contact Plugin Nexus

✉️

Contact form

Preferred for support

Please use the contact form for support requests, sales enquiries, licence help or custom plugin requests. To keep the support system secure and reduce spam, you will be asked to confirm your email address before your message is submitted.

☎️

Telephone

Telephone support is available 9:00–17:00, Monday to Friday.

+44 (0)1634 944514

📍

Location

Plugin Nexus is based in Rochester, Kent, United Kingdom.

Rochester, Kent ME1 3SE, United Kingdom

What happens next

After you submit a message via the contact form, the process is:

1
Submit your message Tell us what you need help with, including the product name if relevant.
2
Verify your email You’ll receive a confirmation link so we know the request came from you.
3
Ticket created Once verified, your message opens a support ticket in your account.
4
Track and reply You can revisit the ticket page to add updates, reply to messages or close the ticket once resolved.

What we can help with

Product questions
Licence issues
WooCommerce setup
Plugin support
Downloads and updates
Custom development enquiries
Sales and general enquiries

Enquiries and support

Use the contact form for any sales, support, licence help or custom plugin requests so your enquiry is tracked. Providing the product name, where applicable, in your message will help us identify the issue more quickly.

🔐

Secure support

Security and record keeping

Support requests submitted via the contact form create a written ticket in your account. This helps us keep a secure record of the conversation and ensures requests can be tracked, updated and closed as needed.

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