Privacy Policy

Last Updated: 03/11/2025

Introduction

Plugin Nexus (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with UK GDPR and the Data Protection Act 2018.

Information We Collect

We may collect the following types of data:

Information You Provide

  • Name
  • Email address
  • Billing information
  • Account login information
  • Support messages or enquiries

Automatically Collected Information

  • IP address
  • Browser type and version
  • Device information
  • Pages viewed
  • Cookies and tracking technologies

How We Use Your Information

We use your data to:

  • Process purchases and deliver digital products
  • Provide customer support
  • Improve our website and product offerings
  • Send necessary account or licence notifications
  • Detect and prevent fraud or misuse
  • Comply with legal obligations

We do not sell or rent your personal data to any third party.

Legal Basis for Processing

We process data under the following lawful bases:

  • Contractual necessity – to fulfil your purchase
  • Legitimate interests – to improve services and prevent abuse
  • Consent – where explicitly provided (e.g., newsletter signup)
  • Legal obligation – for compliance with tax or regulatory requirements

Cookies

We use cookies to facilitate website operation, analytics, security, and checkout processes. You may control cookies through your browser settings.

Data Sharing

We may share limited data with trusted third parties, such as:

  • Payment processors
  • Licensing or delivery platforms
  • Analytics services
  • Email service providers

These third parties comply with GDPR requirements.

Data Retention

We retain data only for as long as necessary for business, legal, or security purposes.

Your Rights (UK GDPR)

You have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion (where applicable)
  • Restrict processing
  • Data portability
  • Withdraw consent at any time

To exercise your rights, please contact us through the Contact page.

Security

We take reasonable technical and organisational measures to safeguard your data. However, no online transmission is 100% secure.

Changes to This Policy

We may update this Privacy Policy at any time.

Contact

For privacy matters, please contact us via our Contact page.

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